Cookie Policy

This section is about what cookies are, how we use them and how you can manage them.

What are Cookies?

A cookie is a small text file that can be stored on and accessed from your device when you visit one of our websites. Cookies are used to collect information that makes the website remember you and tells us how you use our website, web-related products and services. This, in turn, helps us make our website relevant to your interests and needs. They also help us find information once you have logged in or help us link your browsing information to you and your personal information, for example, when you choose to register for a service. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our website again. If you choose not to accept cookies from our website this may limit its functionalities or performance.

You can set your browser to block different types of cookies. Some of the more popular browsers are:

• Internet Explorer
• Forefox
• Safari
• Google Chrome

If you choose not to accept certain cookies from our website this may limit its functionalities or performance. You can find more information about cookies at www.aboutcookies.org or www.allaobutcookies.org (please note that these links open a new window or browser tab).

How we use cookies

We use cookies for a number of reasons, for example, remembering your preferences, recording what you have put in your shopping basket, or counting the number of people visiting our website. We might also use cookies to keep track of what you have bought from us, what you have done on the website and to make online offers and promotions more relevant to you.

Cookies themselves do not hold Personal Information nor do they pose danger to your device. They only have a unique alphanumerical identifier that is stored on your device. However, the information can be considered Personal Information as defined under PoPIA, when used as part of certain activities. For example, cookies can help us to find information once you're logged in or help us link your browsing information to you and your personal information, for example, when you choose to register for a service, white paper or newsletter.

Cookies have a unique alphanumeric identifier that sits on your browser. In many cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your personal information, for instance, when you log in, or choose to register for a service, white paper or newsletter. For example, we may use web analytics to determine which ISP your IP address uses for browsing which can then be used to personalise the communications you receive from us (if you are opted into receiving personalised communications). For further information on how we use your information please see our Privacy Poliy.

We have categorised our cookies into the following categories:

1. Strictly necessary - these are used to help make our website work efficiently.
2. Performance - these are used to analyse the way our website works and how we can improve it.
3. Functionality - these help to enhance your experience by doing things like remembering products you've added to your basket.
4. Targeting/advertising - these are used to share some information with third parties who we advertise with, so we know how you've reached our website and to be able to reconcile at an aggregate level with our affiliate partners. We can also use cookies to identify the parts of the website that you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can manage your cookies on our website. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.

Sometimes, other companies will add a cookie on our website to show you adverts and pages which may be of interest to you. Details on these, and how to opt out if you prefer, can be found in the ‘Third-party cookies’ section of this cookies policy

In addition to the cookies we use on our website, we also use cookies and similar technologies in some emails and push notifications we send to mobile devices from our apps. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within an email.

Cookies and you

We use cookies to enable certain online functionalities, for example so you can make a purchase online or sign up to services like My {{company}} or {{company}} Rewards.

If you choose not to enable cookies, you will still be able to browse our website, but it will restrict some of the functionality or performance of our website and what you can do.